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Customer Service Representative
Job in
Zephyrhills, Pasco County, Florida, 33542, USA
Listed on 2026-06-03
Listing for:
City of Zephyrhills, FL
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
POSITION TITLE:
- Customer Service Representative
- City Hall.
- City of Zephyrhills.
- Starting Salary: $31,200.00 / $15.00/hr.
- Pay Grade Z-150.
- Non-Exempt.
MINIMUM QUALIFICATIONS:
- High school diploma or GED.
- Applicant must have experience in modern office practices and procedures including the operation of computers, phones, calculators, and other standard office equipment.
- Must have past experience handling money.
- Knowledge of utility billing procedures and utility collections preferred.
- Ability to understand and follow oral/written instruction and establish and maintain effective working relationships with co-workers and the public.
- Provides customer service in matters involving utilities, in person and by phone, receives and processes payments, receives and resolves customer complaints, processes utility work orders and consumption reports, scans and files.
- Assists visitors to City Hall by locating and distributing materials, providing direction, and answering questions.
- Completes other related duties as assigned.
- The selected candidate will have a background check, credit check, and physical exam completed before employment.
- Possession and maintenance of a Florida driver license is also required before employment.
TESTING: To be determined.
HOW TO APPLY: Submit a current job application to:
HUMAN RESOURCES
CITY OF ZEPHYRHILLS
5335 8th STREET
ZEPHYRHILLS, FL 33542
Applications available at: https://(Use the "Apply for this Job" box below).-Applications
CLOSING DATE: Open Until Filled
DATE POSITION AVAILABLE: May 29, 2026
THE CITY OF ZEPHYRHILLS IS AN EQUAL OPPORTUNITY EMPLOYER & DRUG FREE WORKPLACE
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