More jobs:
Service Writer Automotive Shop
Job in
Zion, Lake County, Illinois, 60099, USA
Listed on 2026-06-22
Listing for:
Kaizen Lab Inc.
Full Time
position Listed on 2026-06-22
Job specializations:
-
Automotive
Automotive Technician
Job Description & How to Apply Below
About Roe Automotive
Join our dynamic team at Roe Automotive, a leading automotive service provider in Zion, IL. We're committed to delivering high-quality service and customer satisfaction.
ResponsibilitiesDevelop cost estimates, log needed parts, and calculate time needed for repairs.
Schedule appropriate Service Technicians for each job.
Communicate costs, parts, work details, and technician information to customers.
Arrange customer appointments through phone calls.
Meet customers to understand their requirements and communicate these to the Service Technicians.
Contact customers for additional work, detailing the nature and extra costs involved.
Enter repair job details into the company’s network and prepare repair instructions.
Requirements and Skills- Proven work experience as a Service Writer or in a similar role.
- Proficient in computer literacy and office software programs.
- Excellent communication and customer service skills.
- Strong record-keeping abilities.
- Capable of understanding and translating technical issues from customers’ non-technical descriptions.
- A high school diploma or equivalent is preferred.
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