Youth Services Associate

Reports to:

Youth Services Coordinator

16 hours per week, schedule requires 2-3 evenings a week and every other weekend.

The salary range for this position is $15,624.96 to $22,996.48 ($18.78 to $27.64 per hour), depending on qualifications and in accordance with internal equity.

None – may train and oversee department volunteers; may assist in supervising support functions for shift.

Responsible for providing gracious, friendly, and responsive service to children and families of all ages and skill levels in a highly diverse community. The person in this position is a team player who loves books, movies, music, and people, keeps abreast with technology trends, and enjoys connecting with others who share those interests.

• Creates and maintains a welcoming environment for library users
  • Staffs the Youth Services Desk by being present, answering and routing phone calls, and providing answers as needed through online chat.
  • Greets library visitors as they enter the library or department.
  • Moves about the department and provides service at the point of need.
  • Monitors patron behavior, handling problems per established procedures and referring to security monitors as necessary.
  • Contributes content for the library’s social media, newsletters, posters and other promotional materials.
  • Maintains specialized collections as assigned.
• Fosters a love of reading through enthusiastic and responsive readers, viewers, listeners advisory
  • Regularly reads for pleasure.
  • Demonstrates lifelong learning.
  • Keeps current on professional and technical issues and trends.
  • Engages library visitors in discussions about books, movies, music, and other information resources.
  • Assists department staff in creating and maintaining displays, promotional pieces, and bibliographies for materials in various formats.
• Participates on Youth Services Program team by assisting Programmers with planning, promoting, and conducting programs for children and families.
• Assists and instructs individual and groups of patrons in using library resources in a variety of formats
  • Performs effective and efficient reference interviews.
  • Demonstrates and assists patrons with a variety of devices and library services.
  • Locates and places holds on materials owned by the library or others within the library consortium.
  • Places interlibrary loan requests.
  • Requests materials for purchase as appropriate.
• Facilitates program registration and meeting and study room usage
  • Keeps up with programs and events that are happening in the library.
  • Registers patrons for programs and events.
  • Assists patrons in reserving meeting and study rooms.
  • Reserves meeting and study rooms for staff as needed.
• Serves as person-in-charge as assigned.
• Staffs the Adult Services Desk as assigned.
• Attends and participates in staff, department, and other job-related meetings.
• Performs other duties as assigned.

Patrons, volunteers, other library staff, and peers at other organizations.

Normal office conditions.

• Requires full range of motion, including standing, sitting, or walking for extended periods.
• Requires bending, stooping, and reaching to retrieve library materials.
• Must be able to move a two‑sided book cart loaded with books and other library materials.
• Must have dexterity and eye‑hand coordination to move materials or operate automated equipment.
• Must be able to lift boxes of books, paper, or other items weighing up to 40 lbs.

• Bachelor’s Degree or combination of education and experience.
• Demonstrated experience working with children and young adults outside of the family.
• Knowledge and passion of children’s literature, technology and topics of interest.
• Ability to work with frequent interruptions.
• Comfort with a variety of computers, electronic devices, and online services and applications.
• Ability to work with patrons of all skill levels and ages.
• Ability to represent the library at professional and community events.

• Access to reliable transportation to work at the library and off‑site as needed.
• Schedule includes evenings and weekends.