Student Services Coordinator

Brief Description

STUDENT SERVICES COORDINATOR

Location: Multiple JAFT locations.
Reports to: Flight Training Operations Manager

Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: aircraft management, charter, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.

But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head‑on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder.

We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.

Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.

• Safety First. Above all else, we operate with the safety of our Team Members, clients, and guests as our top priority. No exceptions, no shortcuts.
• Do the Right Thing for the Long Term. We act ethically, think strategically, and make decisions built for the future. Our Team Members are empowered to choose the harder right over the easier wrong.
• Take Care of Each Other. When we take care of our people, our people take care of our clients and each other. We show up, listen first, and lift each other up.
• Relationships Matter. Our relationships with Team Members, clients, vendors, and the communities we serve are the foundation of our success. We keep our word and build trust one interaction at a time.
• Maintain Positivity. We celebrate wins, lift each other up, and bring optimism and solutions to every challenge. The energy we create together is a choice, and we choose well.

• Part-time hourly rate of $10.00 to $12.00 per hour, paid bi-weekly
• This position is classified as FLSA Non-Exempt
• Schedule built to work alongside a flight training course load, with direct exposure to flight training operations, advisement, and client experience

Our commitment to “Take Care of Each Other” shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You will join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success, both for the business and your personal growth.

The Student Services Coordinator is the first voice and first face prospective students encounter at Jet Access Flight Training. This role owns the frontline client experience by responding to inquiries, capturing accurate lead information, providing high-level program information, scheduling Student Advisor appointments and Discovery Flights, and ensuring every prospective student receives timely follow-through. The front desk, inbound communications, and in-person experience inside the flight school all run through this seat.

• Answer inbound calls and capture complete prospective student information, including location, training interest, name, phone number, email address, and relevant follow-up notes
• Provide a clear, high-level overview of Jet Access Flight Training programs and available pathways while directing detailed…