Line Service Technician, Part-Time

Title:

Line Service Technician, Part-Time

Location:

Zionsville, IN

Reports to:

Line Service Manager or FBO Assistant Manager

The Company:

At Jet Access:
We elevate quality of life.

Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management.

As a family-owned, professionally operated, and EOS-managed company, we are committed to growth and operational excellence. With private ownership and an employee-centric, values-driven approach, we move fast, care deeply, and act with purpose.

Our people are not just part of our culture-they help define it. Together, we're building something exceptional: a place where doing the right thing, taking care of each other, and delivering for our clients is more than a motto-it's how we work.

Our five core values aren't just words on a wall - they are lived principles that guide every decision we make:
Safety First, Do the Right Thing for the Long Term, Take Care of Each Other, Relationships Matter, and Maintain Positivity.

Expect a safe, positive, fast paced, and growth-oriented environment.

* Expect a culture focused on the wellbeing and happiness of our Team Members and their families.

* Expect to work with a diverse and talented group of aviation professionals.

* Expect your voice to be heard.

* Expect to matter.

Your future success is our priority - Expect it all.

Perks and Benefits :

Our commitment to "Take Care of Each Other" shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You'll join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success-both for the business and your personal growth.

Job Summary:

The Line Service Technician ensures safe ground operations and delivers exceptional client service at our FBO location. This hands-on role provides essential ground services for private aircraft while maintaining our commitment to safety excellence and superior client experiences that reflect Jet Access's values and reputation.

Core

Schedule:

* Variable schedule during airport hours

* On call, evening, weekend and holiday hours required

* Flexibility required for flight operations and customer needs

Compensation:

* Starting hourly rate varies depending on location and experience

* Overtime pay for all hours over 40 hours per week

Day in the Life:

As a Line Service Technician at Jet Access, you'll ensure safe ground operations while delivering exceptional client service at our FBO location. Here's what your role encompasses:

Aircraft Ground Operations

* Marshal and park aircraft safely on the ramp using proper hand signals and procedures

* Conduct aircraft towing operations on ramp and in/out of hangars with precision and care

* Perform aircraft fueling operations following all safety protocols and quality standards

* Execute quality control procedures for fuel farms to ensure fuel integrity

* Direct and coordinate ramp movement for all arriving and departing aircraft

Client Service Excellence

* Provide concierge-level service to pilots, passengers, and aircraft owners

* Operate point-of-sale systems with accurate client billing and documentation

* Transport flight crews and passengers using follow-me vehicles and ground transportation

* Anticipate client needs and deliver personalized service experiences

* Upsell services and amenities to enhance client satisfaction and increase revenue

Safety and Operations Support

* Maintain "Safety First" mentality, recognizing and practicing all safety policies and procedures

* Sort, route, load and unload packages and cargo from aircraft

* Operate tugs, trucks, and specialized ground support equipment safely and efficiently

* Maintain clean and organized ramp and hangar areas

* Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access's continued growth and success

Your daily work embodies our core values by prioritizing safety in every task, building meaningful relationships with clients and colleagues, and maintaining a positive attitude that enhances our team culture and client experience.

What will make you successful:

Required

Skills & Experience:

* High School Diploma or General Education Degree (GED) equivalent

* Valid state driver's license with clean driving record

* Ability to regularly lift and/or move up to 50 lbs

* Ability to stand for up to 8 hours while bending, kneeling, stooping, and reaching

* Excellent interpersonal, verbal, and written communication skills

* Proficient computer skills and ability to read and respond to email communications

* Must successfully pass background check and drug test

* Commitment to Jet Access's core values of safety, excellence, and positive culture

Additional Qualities That Will Make You Successful:

* Prior experience in General Aviation and Line Service operations

* Previous client service experience,…