Director, Supply Chain Reliability

Job Category

People Leader

Project/Program Management Group

Project/Program Management

People Leader

Zug, Switzerland

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

Please note that this role is available across multiple countries and may be posted under different requisition numbers to align with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States
- Requisition Number: R-096051

Ireland and Belgium
- Requisition Number: R-097628

Switzerland
- Requisition Number: R-097639

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for a Director, Supply Chain Reliability!

This hybrid position will be located in Titusville, New Jersey (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain hubs such as Horsham, Pennsylvania (USA);
Cork, Ireland;
Beerse, Belgium; or Zug, Switzerland.

The Director, Supply Chain Reliability is responsible for defining and leading the enterprise strategy for end-to-end performance management and supply chain reliability across Johnson & Johnson Innovative Medicine. This role integrates performance visibility, digital enablement, and reliability methodologies to proactively identify, prioritize, and resolve systemic supply chain risks.

This leader will drive the standardization of performance management practices, facilitate the deployment of enterprise scorecards and digital tools, and ensure strong linkage between operational performance and reliability-focused initiatives. Through cross-functional leadership, this role translates data into actionable insights, enabling improved service, quality, and efficiency outcomes across the E2E supply chain.

• Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability.
• Establish a clear vision that connects performance insights to reliability outcomes, driving a proactive and data-driven culture across functions.

• Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, KPI definitions, and tiered review processes.
• Ensure alignment and transparency from executive-level performance down to site operations.

• Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
• Lead prioritization and governance of reliability initiatives, ensuring sustainable resolution and measurable impact on performance.

• Build, lead and develop a high-performing team focused on supply chain performance management and reliability.
• Define clear roles, priorities, and development pathways while fostering a culture of accountability, innovation, and continuous improvement.

• Oversee the advancement of digital tools and platforms (e.g., OPM) to enable real-time performance visibility and insights.
• Drive automation of metrics, targets, and commentary, using advanced analytics and AI to enhance decision-making.

• Par…