Receptionist; f​/m​/d

What we are looking for

We are seeking a professional and service-oriented Receptionist to act as the first point of contact for clients, visitors, employees and external partners. The successful candidate will ensure a welcoming, efficient, and discreet reception experience while supporting day-to-day administrative and operational tasks in line with the high standards of a Swiss banking environment.

• Welcome and assist clients, visitors, and business partners in a professional and courteous manner
• Manage incoming and outgoing telephone calls, emails, and correspondence
• Coordinate meeting room bookings and ensure rooms are prepared accordingly
• Handle visitor registration and comply with security and access procedures
• Schedule internal and external meetings
• Receive, sort, and distribute mail and deliveries
• Liaise with internal departments to ensure smooth front-office operations
• Support administrative tasks such as data entry, document preparation, and filing
• Ensure the reception area is orderly and reflects the bank’s professional image
• Adhere strictly to confidentiality, data protection, and compliance requirements

• Completed commercial education or equivalent qualification
• At least 5+ years’ experience in a receptionist, front-office, or hospitality role, preferably in a corporate or financial services environment
• Excellent verbal and written communication skills
• Fluency in German and English, French would be a plus
• Strong organizational skills and attention to detail
• Proficiency in MS Office and modern communication tools
• Professional appearance and customer-focused mindset
• Discretion and a strong sense of confidentiality
• Reliability, punctuality, and flexibility
• Calm and professional demeanor, even under pressure
• Service-oriented attitude with strong interpersonal skills
• Ability to work independently and as part of a team
• Valid Swiss/EU passport or Swiss work permit (mandatory)
• Residence in the Zurich area

• Good team spirit and working as a strong and close team
• Collaboration with all teams and direct exposure to senior management of the Bank
• Next to the day-to-day work, the team is involved in various projects for the benefit of the Bank

• Central location in the heart of Zurich
• Competitive compensation and benefits in line with Swiss market standards
• Dynamic and collaborative work environment
• The chance to play a key role in the continued success of the Bank