Relationship manager

Overview

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Relationship Manager

We are currently recruiting a Relationship Manager to join our Relationship Excellence team in Zurich, with a focus on custody and fund servicing solutions for asset managers and financial institutions. This role combines strategic relationship management and new business development, requiring deep market expertise, strong commercial judgment, and the ability to build trusted partnerships at the most senior client levels. This is a senior, externally facing role, working closely with product, operations, risk, and global coverage teams to deliver integrated solutions and drive sustainable growth for the firm.

• Relationship Management

• Developing effective and strategic relationships with the most senior levels of client organizations to ensure satisfaction with current BBH products and services while maximizing profitability and increasing product breadth through a consultative, solutions-oriented sales approach.

• Identifying and coordinating innovative and integrated solutions to address clients  strategic challenges using multiple BBH products and services.

• Proactively communicating relevant market, regulatory, and strategic insights to clients, positioning BBH as a long-term partner.

• Overseeing the resolution of operational and service-related matters through close collaboration across the firm

• Business Development

• Driving revenue growth by expanding wallet share with existing clients and originating new mandates.

• Leveraging a broad, established professional network across asset managers and banks in Switzerland and Continental Europe to build a pipeline of qualified prospects.

• Building and managing a robust sales pipeline informed by market trends, regulatory developments, and client investment strategies.

• Leading complex, consultative sales processes, including deal structuring, internal approvals, and coordination with global stakeholders.

• Maintaining strong market visibility and actively contribute to strengthening the BBH brand in the Swiss and European asset servicing community.

• Collaborating with our risk & compliance functions to ensure regulatory and Firm requirements are fulfilled.

• In-depth understanding of the asset management and financial institutions market, and the asset servicing value chain including custody / fund accounting / transfer agency / securities lending / foreign exchange & technology offerings.

• Strong understanding of cross border fund structures including UCITS, ETFs and AIFs.

• Well-developed professional network within banks and asset managers across Continental Europe and Switzerland, with a proven track record of sourcing, structuring, and executing complex custody and fund servicing mandates.

• Knowledge of the regulatory environment and other external market forces impacting the asset management and financial institution industries.

• Consultative, strategic relationship management & sales experience, approach and methodology.

• Successful recent track record of managing complex sales processes with new and/or existing clients.

• Fluency in French and English are required

• Fluency in German would be a plus

• Travel is required

We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who…