Process & Billing Specialist; f​/m​/d Hybrid model

Job Description

As a Process & Billing Specialist supporting the SMG Real Estate business area within the CCC Process & Quality Management Team, you will play a key role in ensuring efficient processes, strong internal controls, and reliable billing and data management across SMG Real Estate. This role allows you to drive process improvements, enhance data quality, support and optimize billing processes, and take ownership of operational billing tasks while collaborating with cross‑functional teams and contributing to our overarching goals and mission.

Located in six countries (Switzerland, Serbia, Vietnam, France, Germany, and India), our dynamic team pursues creativity, learning, and growth.

• Maintain and improve finance process documentation, internal control documentation (IKS, audit), and control matrices.
• Monitor and enhance data quality through dashboards, reporting, and analysis (e.g., billing, customer data).
• Support operational finance activities, including billing processes, dunning, and handling finance‑related cases.
• Ensure accurate invoicing and run monthly closing processes (invoice run).
• Identify process inefficiencies and drive continuous improvement and automation initiatives.

• 1–2 years of experience in accounting, finance operations, process management, or controlling.
• Strong analytical skills with a focus on data quality and process optimization.
• Familiarity with ERP/CRM systems (e.g., Salesforce and billing engines) and reporting tools.
• Structured, detail‑oriented, and solution‑driven mindset.
• Strong communication skills and ability to collaborate with cross‑functional stakeholders.
• Fluent in German and English.

• 6 weeks of holidays per year (plus option to buy 10 extra).
• 40‑hour work week with flexitime (capped at 45 hours).
• Generous parental leave: 18 weeks for maternity and 6 weeks for paternity/adoption.
• SBB Half‑Fare Card and first‑class travel between SMG offices in Switzerland.
• Gender‑neutral pay and transparent career paths.
• An inclusive and innovative environment where your voice matters.