Client Onboarding Specialist

Excited to grow your career? BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

Functions (duties and responsibilities):

• Review documents of individuals and legal entities for completeness and accuracy according to CDB 20 and internal directives/guidelines.
• Review FATCA, QI and CDB formalities for consistency with CRS/AEI formalities.
• Control and approve captured customer data and account documents.
• Capture deficiencies detected.
• Request missing documents and information to the front.
• Cooperate with relevant stakeholders (Legal, Compliance) to continuously streamline and improve processes and procedures.
• Ability to communicate and transmit different documentary problems with other departments, including the senior management of the bank.
• Oversee and perform client onboarding and KYC due diligence processes, including AML-related tasks such as clarifications and assessments of PEPs and other higher-risk factors.
• Provide advice and guidance to the Front Office on onboarding, KYC, and related AML topics.
• Support audit fieldwork, including preparing files and addressing auditor queries.
• Experience completing account opening documents.

• Degree in law, business administration or related field. A master in law is highly desired.
• ACAMS certification is a must.
• Between 1 and 3 years of experience at banking or insurance fields.
• Accustomed to work with a very large amount of documentation, both physical and digital.
• Experience managing the general physical archive of documentation.
• Proactive attitude and desire to contribute to the bank.
• Very organized, structured and accurate way of working.
• Committed, responsible and resilient personality.
• Customer oriented attitude and capability to work under pressure without losing focus.
• High level of discretion and trustworthiness.
• Ability to work in a multidisciplinary team.
• Knowledge in management data software. Knowledge in banking software is a big asset.
• Full professional proficiency in Spanish, with excellent written and verbal communication skills. Confident in English, other languages such as German or French are an advantage.

• Banca
• Colaboración
• Comunicación
• Diligencia debida
• Documentaciones
• Gestión de datos
• Idioma español
• Idioma inglés
• Orientado al cliente