Client Account Manager - Fluent in Mandarin

Your role

Would you like to develop your career and work in a growing and challenging environment? Do you enjoy direct customer contact and working with a diverse, international, and professional clientele? Then you are in the right place with us in the Global FIM Segment.

• You will work closely with a client advisor and together be responsible for a demanding client portfolio.
• You will support the client advisors in their daily business, including administrative and service-oriented tasks.
• You will have telephone (and personal) contact with clients and handle specific client orders and inquiries, such as preparing account opening documents, processing fiduciary and fixed-term deposits, foreign exchange transactions, payment orders, account closures, etc.
• You will take responsibility for coordinating maturities and pending tasks. If necessary, you will make changes to client master data and independently carry out various clarification and control tasks.
• You will act as central point of contact between the client, back office, and various specialist departments. In doing so, you will get to know and apply the broad product range of Global Wealth Management.

• Completed commercial banking apprenticeship or equivalent education/training
• Fluency in English and Mandarin, knowledge of additional languages is a plus
• Ideally (several years of) professional experience in the front office area as well as good knowledge of banking and financial products
• Familiarity with account openings for individuals and, ideally, for domiciliary companies
• A passion for client interaction and a proactive, service-oriented mindset
• A collaborative team player with a quick grasp of new concepts
• Resilience under pressure and a willingness to take ownership of tasks
• A self-starter with a strong sense of responsibility and the ability to work independently
• Flexibility, excellent communication skills, and strong organizational abilities

Zürich

Full Time, Part Time

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.