Relationship Manager EAM
Listed on 2026-09-15
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Management
Client Relationship Management, Account Manager
Responsible for the holistic and service-oriented management of existing and new clients within the framework of proactive account management. Acting as the primary point of contact for clients, coordinating cross-functional teams (Product, Legal, Operations) to ensure seamless service delivery, while monitoring account performance and aligning solutions with client needs and business objectives. Building and maintaining sustainable client relationships. Driving commercial growth through upselling and cross-selling of market data services and value-added analytics offerings.
Initiate and support client audits and assist the external auditor in the preparation and execution of audit activities.
- Responsible for the holistic and service-oriented management of existing and new clients within the framework of proactive account management.
- Acting as the primary point of contact for clients, coordinating cross-functional teams (Product, Legal, Operations) to ensure seamless service delivery, while monitoring account performance and aligning solutions with client needs and business objectives.
- Building and maintaining sustainable client relationships.
- Driving commercial growth through upselling and cross-selling of market data services and value-added analytics offerings.
- Initiate and support client audits and assisting the external auditor in the preparation and execution of audit activities.
- Proven experience in the financial services industry (3-8 years).
- Solid background in the market data domain (e.g. data vendor, exchange or bank).
- Experience in account management, sales, or client relationship management.
- Strong sense of ownership and accountability.
- Fluent in German and English (both verbal & writing), Spanish or French is a plus.
- Flexible Work Models – We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
- Personal Development – You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
- Agile Working Methods – Whether through scrum or design thinking, we solve exciting tasks together in teams.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
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