Client Advisor - Part Time

Part Time (32h) – Client Advisor (1 year contract)

Location: Zurich

Salvatore Ferragamo S.p.A is one of the world's leading companies in the luxury goods sector, with a heritage of craftsmanship and innovation. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates worldwide in luxury retail.

• Caring, authentic trusted client advisor: intuitive sales associate with passion for style.
• A powerful communicator
  , handling clients with personal care and empathy and putting the client at the center of every decision.
• Courageous with ideas and innovative in your approach, always ready to grow and learn.

• Transform each client experience into magical moments by creating a hand‑crafted experience that makes the client feel confident and energized.
• Create a long‑term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.

• Acting and thinking first of the client
  , you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master at storytelling and at the art of asking engaging questions.
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients.

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
• Manage and drive sales by understanding client desires and creating a hand‑crafted experience for the client to achieve the best sales performance.

• Proficiency in German and English; additional languages are advantageous.

Part‑time, 1 year contract.

We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation. As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.