Business Development Representative

Location: Zürich

locations

Zurich (Flexible) time type

Full time posted on Posted Yesterday job requisition idJR
111529

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Business Development Representative – (CENTRAL)
Goal of Sales Development RoleA Business Development Rep (BDR) identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics. This is to support our effort in creating cross-functional alignment with Sales to build a consistent, predictable, and scalable pipeline for revenue growth across all Commercial and Enterprise organisations.

The role is dedicated to lead management and nurturing leads in order to support Marketing and Sales objectives.

Three core elements of the BDR role:

Prospecting, identifies, qualifies and cultivates sales opportunities through a blend of outbound and inbound techniques, email, research on companies as a component of lead generation and qualification activities utilizing the web, Linkedin, CRM and other research tools available.

Gather key information to update the CRM system and assign a nurture path and follow-up strategy Work closely with Sales Account Executives to focus on targeted customers and qualify an opportunity to a high level using BANT/MEDDPICC criteria

Key Areas of Responsibilities Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them

Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization

Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey value

Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers

Positions Genesys as a global provider of software and services for communications, collaboration and customer engagement

Responsible for achieving aggressive quarterly targets and following up leads in a timely manner

Maintaining and expanding your database of prospects

The BDR has a strong skill set that uses the Lead Management process to Update SFDC to reflect current lead status

Take live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources.; always ask for referrals

Creates opportunities in CRM system & assign to appropriate sales team based on BANT /MEDDPICC criteria

Assigns and use Lead Nurturing processes on ICP accounts not yet ready to buy Searches internal & external subscription databases, Linked In, etc. for additional key contacts within existing companies

Desired

Qualifications & Skills Outbound prospecting/inside sales experience preferably within IT / Cloud solutions

Experience working with  or other CRM platforms

Excellent communication, interpersonal, organizational and telephone skills

Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision

Ability to analyze business opportunities and read situations well Ability to gather and use data to inform decision making and persuade others

Ability to develop compelling strategies that deliver results with a strong attention to detail

Experience and deep understanding of front line sales developmentA good technical aptitude and genuinely interested in technology

Ability to swiftly learn product solutions as well as general industry knowledge

Languages:

Fluent in English, French and German Resourceful & ability to adapt quickly to changing environment#LI-MC1

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