Conseiller​/Conseillère clientèle

Our customer advisors are the first point of contact for our insured clients:
They know our innovative products inside out, explain benefits clearly, and find the best solution for every enquiry. Are you passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge? What you can achieve

• You advise insured persons, identify gaps, and support them both inbound and outbound to ensure optimal coverage – by phone as well as in writing.
• With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied.
• You infect new customers with your enthusiasm for our products.
• Complex issues? You obtain the right information from our specialist departments.
• Thanks to your sales flair, you recognise needs and offer tailored solutions from our portfolio.

• A completed basic education with initial professional experience in health insurance or in a contact centre
• Interest in sales – ideally with experience
• Training as a VBV insurance intermediary or willingness to complete this promptly
• A strong customer and service orientation
• Flawless German skills in spoken and written form – any additional language is a great plus

• 40-hour week and flexible working hours
• Home office options
• 25 days holiday, 30 days from age 50
• 24th & 31st December paid holidays
• 15 minutes paid breaks each morning and afternoon
• Free fruit
• Varied beverage selection
• Modern office premises centrally located near Zurich main station (Stauffacher)
• CHF 300.– rail coupon for an annual, route, general subscription (GA) or half-fare PLUS
• CHF 2,200.– Reka-Pay per year with 20% discount

KPT is one of the ten largest health insurers in Switzerland. The satisfaction of our customers is our success.