Key Account Manager - Rare Diseases & Plasma-Derived Therapies

Job Description

About the role:

• Responsible for achieving sales, market share and business objectives for Takeda’s Plasma-Derived Therapies and Rare Diseases portfolio within designated territories and accounts.
• Responsible for maximizing appropriate utilization, customer value and patient outcomes of the Takeda PDT and Rare Diseases offering within designated territories/accounts, always within compliance, legal and promotional boundaries.
• Lead and develop strategic account relationships with HCPs, hospital pharmacies, procurement stakeholders and relevant networks to strengthen Takeda’s competitive position and partnership value.
• Drive insight-led account planning and measurable execution, translating customer, patient, market, CRM and competitor insights into clear priorities, actions and follow-up.
• Support HAE, immunology and broader PDT patient journeys by working cross-functionally with Medical, Market Access, Customer Excellence and other internal partners to address customer needs and system barriers.
• Independently identify, develop and lead customer, account and business improvement initiatives from concept through implementation and outcome measurement, creating value for patients, customers and Takeda.
• Position Takeda as a trusted, value-creating partner through tailored solutions, digital and personal engagement, and disciplined execution

• Understand the account situation, decision-making dynamics, customer needs, patient-flow opportunities and access barriers; formulate comprehensive, robust and insight-driven key account plans.
• Plan account activities data-based, define clear objectives and KPIs, keep plans transparent to the account team and senior leaders, and adapt activities continuously as new insights emerge.
• Deliver agreed objectives and tactics within timelines and budget, prioritizing activities with the highest customer, patient and business impact.
• Maintain market surveillance and communicate in-field insights quickly and clearly to commercial, medical, market access and customer excellence stakeholders.
• Operate in line with compliance and legal requirements and according to approved marketing and sales strategies.
• Act as an ambassador of the Takeda brand, its vision and values.

• Coordinate BU strategy and tactical plans with multifunctional partners to serve key hospitals, hospital pharmacies, procurement stakeholders and hospital buying groups.
• Build and execute strategic plans for major hospital groups and buying groups, including public and private institutions, with clearly defined account priorities and measurable outcomes.
• Support preparation and coordination of responses for tender requests and procurement processes for the relevant Takeda portfolio, in close alignment with internal experts.
• Gather procurement, tender and competitor intelligence and update account plans accordingly.
• Develop and maintain high quality relationships with customers through specific services and solutions that create mutual value.
• Position Takeda as a partner of choice in the hospital sector through quality relationships, solution orientation and reliable execution.

• Develop long-term relationships between Takeda, key strategic accounts and their stakeholders.
• Identify key external stakeholders, understand their needs deeply and co-create mutually beneficial solutions that add value to HCPs, patients and Takeda.
• Personalize interactions across channels and ensure every customer interaction is relevant, empathetic and impactful.
• Use digital tools and automation to improve the quality, consistency and timeliness of follow-ups after customer interactions.
• Support and advise healthcare professionals on the correct use of Takeda products and ser-vices portfolio within the approved label and materials.

• Proactively coordinate collaboration with Medical, Market Access, Marketing, Customer Excellence and other internal stakeholders to ensure aligned objectives and activities for accounts and external stakeholders.
• Lead core…