Account Manager, Digital Forensics, eDiscovery

• Manage end-customer and vendor relationships, with a focus on Nuix and Arina Professional Services
• Manage and further develop the partnership between Arina and Nuix, as well as account management for Arina customers
• Work closely with Nuix on product development, market potential, and joint sales activities
• Execute strategic sales objectives and regularly report on results
• Maintain and develop existing customer relationships and acquire new customers
• Analyze and manage RFP/RFI/RFQ processes, including coordinating and preparing proposal documents
• Conduct pre-sales activities and pitches domestically and internationally
• Advise customers on-site and online during the evaluation and implementation of solutions
• Lead contract negotiations with customers and relevant stakeholders
• Moderate regional customer events, such as workshops, user groups, and working groups
• Attend industry events, partner events, and training sessions
• Monitor the market and competition and analyze relevant trends and developments

• A strong drive to succeed, passion for sales, a confident personality, perseverance, empathy, and a willingness to learn
• Confident presence, excellent communication skills, and a strong ability to work in a team
• Several years of practical sales experience
• Experience managing software licenses in a B2B environment
• Experience working with public-sector customers
• Interest in selling complex software solutions
• Strong analytical skills and a structured, organized approach to work
• Proficiency in Microsoft 365, particularly Outlook, Excel, Word, Teams, and One Note
• Business-Fluent German (C2) and very good English skills (C1 or higher)
• Willingness to travel for customer meetings, events, and professional development within the DACH region
• Residence within the DACH region, with the ability to be regularly present at the Zurich and/or Munich offices (maximum travel time of approximately three hours to one of the locations)

Demonstrates strong sales acumen with a focus on managing customer and vendor relationships, particularly in the software solutions sector. Proficient in analyzing market trends and executing strategic sales objectives while maintaining excellent communication and organizational skills.

• Sales Experience
• B2B Software License Management
• Customer Relationship Management
• Analytical Skills
• Business-Fluent German

• Sales Strategy
• Proposal Preparation
• RFP/RFI/RFQ Management
• Complex Software Solutions Selling
• Market Analysis

• Excellent Communication Skills
• Team Collaboration
• Empathy
• Perseverance
• Confident Personality

• Public-Sector Customers
• Customer Events
• Partnership Development
• Contract Negotiation
• DACH Region

• Microsoft 365
• Outlook
• Excel
• Word
• Teams
• One Note