Channel Account Manager

• Helping new MSPs and technology partners successfully launch and grow within the Pax8 ecosystem
• Building trusted relationships with partners and becoming a valued advisor in their growth journey
• Identifying opportunities to increase cloud adoption, marketplace engagement and recurring revenue
• Helping partners identify new revenue opportunities across cloud, security, managed services and AI solutions
• Guiding partners through Microsoft technologies, vendor solutions, educational programmes and growth initiatives
• Managing a portfolio of partners, creating structured engagement plans and driving meaningful outcomes
• Collaborating with technical, marketing, operations and partner experience teams to deliver exceptional partner support
• Maintaining accurate CRM records and leveraging data insights to prioritise opportunities and manage activity effectively
• Embracing AI-enabled tools and modern technologies to improve efficiency, productivity and partner success
• Continuously developing your commercial, consultative and strategic account management capabilities

• Proven experience in account management, partner development, sales, customer success or relationship-focused commercial roles
• Demonstrated ability to manage multiple stakeholders, priorities and opportunities simultaneously
• Native-level French communication skills and strong professional English capability
• Experience working with MSPs, IT resellers, cloud providers, software vendors, distributors or within the wider technology channel ecosystem
• Exposure to cloud technologies and an interest in solutions such as Microsoft 365, Azure, AI and modern workplace technologies
• Confidence using CRM platforms and maintaining excellent data quality
• A consultative mindset with a passion for helping customers and partners succeed
• Curiosity around emerging technology, AI tools and new ways of working
• Strong organisational skills and the ability to navigate change in a fast-moving environment
• A growth mindset, willingness to learn and enthusiasm for collaborating across international teams

Demonstrates expertise in account management and partner development within the technology ecosystem, leveraging cloud technologies and AI solutions to drive growth and engagement. Possesses strong communication skills in both French and English, with a consultative approach to fostering partner success.

• Account Management
• Partner Development
• Cloud Technologies
• CRM Platforms
• Bilingual Communication

• Account Management
• Partner Development
• Cloud Technologies
• Microsoft 365
• Azure
• AI Solutions
• Data Management
• Sales Strategies
• Consultative Selling
• Stakeholder Management

• Organizational Skills
• Growth Mindset
• Curiosity
• Collaboration
• Relationship Building

• MSPs
• IT Resellers
• Cloud Providers
• Software Vendors
• Technology Channel Ecosystem

• CRM Platforms
• AI-Enabled Tools
• Data Insights
• Microsoft Technologies
• Educational Programs