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Guest Service Center Supervisor

Job in Abu Dhabi, UAE/Dubai
Listing for: Visa Boards
Full Time position
Listed on 2026-01-22
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
|  |  || --- | --- ||
** Location** | Sir Bani Yas, Abu Dhabi Emirate, United Arab Emirates ||
** Qualifications** | None / No Formal Education ||
** Experience** | 2 Year+ |## Job Overview Anantara Hotels & Resorts is seeking a Guest Service Center Supervisor in Sir Bani Yas, Abu Dhabi Emirate, United Arab Emirates. You will be responsible for supervising the guest service center operations and ensuring high-quality service.## Company Overview Anantara Hotels & Resorts, founded in 2001 in Thailand, operates within Minor International, a large lifestyle company in Asia Pacific.

Anantara has expanded to hotels and resorts across Vietnam, China, Indonesia, the Maldives, the Middle East, and Africa, offering luxurious hospitality in exotic destinations.## Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time

* Qualifications:

None

* Experience:

2 Year+##

Key Responsibilities
* Supervise the daily operations of the guest service center.
* Ensure high levels of guest satisfaction through excellent service.
* Train and manage guest service center staff.
* Handle guest inquiries and resolve any issues promptly and efficiently.
* Maintain a thorough knowledge of hotel services and local information.
* Collaborate with other departments to ensure seamless guest experiences.## Requirements
* Previous experience in a guest service or hospitality role.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Ability to handle difficult situations and resolve guest complaints.
* Knowledge of hotel operations and customer service best practices.## Benefits
* Opportunities for professional development and career growth within Anantara Hotels & Resorts.
* Work in a collaborative and supportive global team environment.
* Gain valuable hospitality experience in a luxury international hotel brand.
* Access to employee discounts and other benefits.
* Be part of an engaging and inclusive work culture.
* Experience Anantara’s commitment to heartfelt hospitality.
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