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Administrator - Desk Side Services, AMT Asset Management Software

Job in Adams, Berkshire County, Massachusetts, 01220, USA
Listing for: HCL Technologies Limited
Full Time position
Listed on 2026-07-17
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic, Installation Technician, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 75000 USD Yearly USD 75000.00 YEAR
Job Description & How to Apply Below

Administrator - Desk Side Services, AMT Asset Management Software – Adams, Wisconsin, United States

Job Summary

Administer desk-side services for AMT Asset Management Software. Perform routine maintenance, inspections, diagnose and troubleshoot equipment malfunctions, repair and replace defective components, install new equipment and systems, provide technical support and training to customers, maintain detailed service records, and adhere to all safety regulations and procedures.

Key Responsibilities
  • Perform routine maintenance and inspections on equipment.
  • Diagnose and troubleshoot equipment malfunctions.
  • Repair and replace defective components.
  • Install new equipment and systems.
  • Provide technical support and training to customers.
  • Maintain accurate and detailed service records.
  • Adhere to all safety regulations and procedures.
Qualifications
  • Minimum 2-3 years of experience as a Field Service Technician or in a related field.
  • Strong technical and mechanical aptitude.
  • Excellent problem‑solving and troubleshooting skills.
  • Ability to work independently and as part of a team.
  • Excellent customer service skills.
  • Valid driver’s license.
  • Ability to lift and carry heavy equipment.
Preferred Qualifications
  • Certification in a relevant field (e.g., HVAC, electrical).
  • Experience with specific equipment or software.
Compensation
  • Maximum Salary (US): $75,000
  • Minimum Salary (US): $51,000
Benefits
  • Medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance.
  • Employee assistance program.
  • 401(k) retirement plan.
  • 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year).
  • 10 paid holidays per year.
  • Competitive salary.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
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