Customer Support Executive – Airbnb; Hospitality Background

Position: Customer Support Executive – Airbnb (Hospitality Background Preferred)
Ahmedabad, India | Night Shift
About the Role  We are hiring an  Customer Support Executive  to manage  Airbnb guest communications  for our U.S.

-based hospitality portfolio. This role is ideal for candidates with a  hospitality, hotel, or customer service background  who are confident communicating in English and delivering excellent guest experiences.
This is a  full-time, long-term, day and night-shift position  based in  Ahmedabad .

Key Responsibilities   Respond to Airbnb guest messages promptly and professionally
Handle check-in, check-out, and stay-related inquiries
Resolve guest issues calmly and efficiently
Coordinate with housekeeping and operations teams
Ensure high guest satisfaction and positive reviews
Requirements   Hospitality / hotel / customer service experience preferred
Excellent  spoken and written English
Strong computer skills (email, booking platforms, CRM tools)

Experience with Airbnb or other OTA platforms is a plus
Ability to work  on-site in Ahmedabad during U.S. time zones (night shift)
Compensation & Work Details     Salary:  ₹32,000 – ₹42,000 per month
Night Shift Allowance:  Included / Additional

Shift:  U.S. Time Zone (Night Shift)

Location:

On-Site – Ahmedabad

Employment Type:

Full-Time | Long-Term
Why Join Us   Work with an international hospitality company
Stable, long-term role with growth opportunities
Structured processes and professional work environment