Maintenance Engineer Job Spring Garden Alabama USA,Maintenance/Cleaning

Location: Spring Garden

Job Overview

Innisfree Hotels is located at Hilton Garden Inn Orange Beach. We are hiring a skilled Maintenance Engineer to maintain the establishment and hotel equipment.

As a Maintenance Engineer, you will install new equipment, conduct routine maintenance, and troubleshoot equipment faults on site. You may also be required to remove old equipment and train staff on equipment operating procedures.

Essential Duties and Responsibilities

Approach all interactions with guests and employees in a friendly and service‑oriented manner, maintaining a positive demeanor.
Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
Patrol the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
Maintain order in the hotel, deal with the welfare of guests, and coordinate expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.
Inspect equipment, troubleshoot malfunctions, and conduct routine maintenance.
Service and replace old or faulty equipment.
Remove old equipment and install new machines.
Provide technical support and training on new equipment.
Be familiar with all applicable laws and codes to ensure proper compliance.
Memorize and monitor life safety system, including accurate layout of the entire building, locations of standpipes, fire extinguishers, complete alarm reports, and check and report any pertinent information from each shift.
Provide accurate information to inquirers for directions and hours of operations.
Assist guests with door lock and in‑room safe problems.
Respond to guest complaints, conduct research to develop the most effective solutions.
Project a professional manner with an emphasis on hospitality and guest service.
Perform any other duties as assigned by management.

Qualifications

Must have a high school diploma or equivalent.

Minimum 1 year of customer service experience required, hospitality industry preferred.

Should be able to work independently and with minimum supervision.

Excellent customer service skills.

Ability to read, write, and speak effectively in English to communicate with guests and team members.

Have a strong attention to detail.

Must be able to multi‑task.

Must be a team player.

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