Transit Center Technician

Overview

The purpose of this classification is to perform routine housekeeping tasks associated with the care and maintenance of the City of Albany assigned bus stop facilities at various locations throughout the City and vehicles to include buses and support vehicles.

Performs general cleaning/housekeeping tasks associated with interior cleaning and exterior washing of buses and vehicles, checking fluid levels, replenishing fluid levels, and fueling vehicles.

Performs minor maintenance on CNG fueling island.

Operates forklift to load and unload freight.

Maintains materials and supplies, purchases supplies, and materials with City-issued purchase card, and maintains an accurate inventory of all supplies and materials.

Responds to emergency requests to clean up bodily fluid spills, or other non-blood borne pathogen spills on the road or at the facility.

Performs routine maintenance and cleaning tasks; cleans bathrooms, replenishes restroom supplies, replaces light bulbs, and paints inside and outside of facilities as needed.

Installs and replaces bus stop signs, benches, and trash receptacles as needed.

Trains, supervises, and assigns work of volunteers, part-time employees, and inmate labor; ensures adherence to safety standards.

Performs random or routine grounds keeping tasks such as mowing, edging, weeding, mulching, raking, collecting trash, cleaning sidewalks and parking lots, clearing brush and stumps, applying insecticide/herbicide, and performing related tasks; hauls collected trash to the landfill.

Operates a variety of grounds keeping/maintenance equipment and related tools; performs routine maintenance on grounds keeping equipment; conducts minor repairs as needed.

Completes reports of landscape/grounds conditions and pest problems to submit to the supervisor; completes various inspection forms and other documents; receives, reviews, processes, forwards, or retains documents as appropriate.

Communicates via telephone and/or two-way radio; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.

Responds to routine requests for information or assistance from employees, the public, or other individuals; provides accurate, courteous information to public users and assists the elderly and citizens with special needs.

Supervises supervisors and subordinates; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

High school diploma or GED or six months of related experience and/or training; or equivalent combination of education and experience.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to build knowledge and skills continuously; shares expertise with others.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

Project Management - coordinates projects.

Cooperation - Exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets…