Facilities Maintenance Manager

Overview

Position Summary:

This position is responsible for developing and implementing department goals and standards, directing, coordinating, overseeing and delegating daily repair tasks to facilities maintenance personnel and making sure that the Isleta Casino and Resort is kept clean, operational and presentable. Will also be responsible for working with contractors for completing larger renovation projects. Promotes and Exhibits World Class Guest Service to all the Isleta Resort and Casino employees and guests.

Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Assists in creating, updating, implementing and monitoring a written Maintenance Schedule, which includes day-to-day cleaning and long-term preventative maintenance
• Will be familiar with the properties blueprints and floor plans as they are needed to efficiently locate, identify and assess any potential problems with the infrastructure
• Role models for the desired behavior of all the property staff and follows all Management and Policies representing Isleta Resort and Casino
• Responsible for resolving all issues pertaining to building cleanness, repairs service and staff
• Use good judgement to initiate additional work tasks to maintain building repairs, services, and staff ongoing
• Facilitates all necessary building repairs or replacements; reacts in a timely manner to satisfy all service requests
• Responsible for scheduling, reporting, organizing, and tracking of all building activities and related staff issues
• Maintains a high level of cleanliness throughout the property and surrounding areas, may assist with sweeping, mopping, vacuuming, emptying trash, cleaning window, as needed in order to maintain services at the property
• Ensures all components and operations necessary for the property to function properly are carried out
• Works with all service contractors to ensure that elevators, pumps, motors and other building equipment of a mechanical nature are inspected regularly and cleaned, oiled, greased whenever necessary
• Adheres to all safety standards and performance standards of self and employees
• Enforces all reasonable building rules approved by the Management team
• Ensures schedules for cleaning of local waste line stoppages on property and maintains the work activities of water line repairs, shutting down of necessary systems to prevent further water damage
• Monitors landscape operations and upkeep standards set forth by Management
• Responsible for Electrical distribution systems, panel inspections / infrared testing and CO inspections
• Schedules Inspections of lighting for all areas of property to be monitored for operation and luminary
• Ensures inspections of doorknobs, spindles, locks, latches, windows and adjusting regulators for operation
• Inspects property for repairs of exterior common area stucco and street level façade and wall and tile patches
• Responsible for minor replacement of asphalt, minor roofing patches, minor cement patches and stucco repairs; also painting of halls, conference room and offices
• Maintains mechanical room cleanliness, safety and OSHA standards

• Monitors staff performance, behavior, and attendance to ensure adherence to all Isleta Resort and Casino SOPs and supports/issues/direct coaching and/or corrective action as warranted
• Schedules and plans shift calendars, communicates departmental and organizational goals, and identifies opportunities for improvement
• Ensures department is properly staffed and motivated to exceed the Isleta…