Facilities Support Specialist

Compensation: Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.

Department: Facilities Maintenance - UH

Total Employment: FTE 1.00, Full Time, Shift Rotating

Develop and coordinate the implementation and administration of a schedule of planned, preventative, predictive maintenance for equipment, machinery, and the buildings. Review manufacturer's service manuals and records of maintenance problems to determine optimum frequency of preventive maintenance (PM). Study production and operation schedules and confer with other staff and maintenance supervisors to determine when planned maintenance will least interfere with the operation of the establishment.

Estimate cost of personnel, parts, and supplies to be used during scheduled maintenance. Manage building maintenance by receiving, prioritizing, and assigning work orders to technicians using TMA and radio dispatch. Act as the central communications point between staff and customers. Ensure adherence to hospital departmental policies and procedures and accreditation requirements. No patient care assignment.

• SYSTEMS
  - Develops and maintains a functional computerized preventive maintenance program, utilizing industry standards; oversees all facets of the program.
• SYSTEMS
  - Prepare and coordinate data uploads into the TMA systems.
• DATA ENTRY
  - Utilize computerized systems to input PM orders and track status and/or completion.
• COORDINATION
  - Coordinate/streamline installation and/or repairs of equipment using a computerized system.
• REPORTS
  - Design and run queries to extract and compile data for reports using TMA, Smartsheet, and/or Microsoft Access.
• REPORTS
  - Format and generate reports, including summary, statistical, and presentation.
• REPORTS
  - Develop and maintain reports including efficiency reports relating to hours and dollars, area PM percentage deferred PM reports, and equipment renewal/replacement reports.
• RECORDS
  - Develop and maintain a task code library, adding new tasks as needed.
• QUALITY
  - Perform random checks of PM for equipment handled by external contractors to ensure reliability and quality of work.
• SCHEDULES
  - Independently work with managers in coordinating and scheduling preventative maintenance for all aspects of the different facilities departments in various areas of the hospital.
• RECORDS
  - Maintain records of planned and completed maintenance.
• TRAINING
  - Provide information and training to end users on the usage of TMA.
• COORDINATION
  - May direct and coordinate activities of maintenance staff.
• SYSTEMS
  - Responsible for other computer software within the Facilities Dept., including the management and coordination of upgrades and training to the Fire Works System.
• ADMINISTRATIVE
  - Provide assistance to the facilities leadership in producing support documentation; ordering, replacement, and inventory of uniforms for the facilities department; manage the key control program to include maintaining the key boxes, assigning key location and generating reports.
• COMMUNICATION
  - Serve as the primary contact for technicians, facilities leadership, and clients, providing updates on job status.
• COMMUNICATION
  - Maintain the inventory of the radios to include assignment documentation; provide support for the repair and maintenance of the facilities department radio communication system.
• DISPATCHING & SCHEDULING
  - Assign qualified technicians to tasks, including plumbers, electricians, mechanics, carpenters, painters, plant operators, HVAC technicians, safety and life safety to minimize downtime.
• EMERGENCY RESPONSE
  - Quickly dispatch teams for urgent, high‑priority, or safety‑related issues.

Education (Essential):

• High School or GED Equivalent.
• Vocational or Technical certification.

Education Specialization (Essential): Post‑High School related.

Experience (Essential):

• Experience with preventative maintenance software.
• Experience with report writer software.
• 2 years directly related experience.
• Experience in dispatching, facility maintenance, or customer service, often with knowledge of trades.

Credentials (Essential):

• Not applicable/not required.

Physical Conditions: Heavy Work:
Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical demand requirements are in excess of those for medium work.

Working Conditions:

• Minor hazard – physical risks, dirt, dust, fumes, noise.
• May be required to perform on‑call duties.
• May work rotating shifts, holidays and weekends.

Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected characteristic.