Apartment Maintenance Technician

WHY WORK FOR ELME COMMUNITIES?

Elme Communities elevates the living experience for value‑conscious renters. We believe that everyone, regardless of income level, can take pride in the place they call home, receive consistently remarkable service, and enjoy a well‑maintained community. With a focus on middle‑income renters, our core values are compassionate customer service, respectful communication, timely quality repairs, and swift, empathetic follow‑through.

Position:
Service Technician (Part of the Service and Asset Preservation Team)

As a Service Technician, you join a dedicated team of professional tradespeople who ensure the physical appearance, preventative maintenance, move‑in readiness, and ongoing service needs of our apartment communities are top priority.

This position may qualify for a sign‑on bonus of $2,000. Please speak with a recruiter for more information.

• Deliver timely, clear, and courteous customer service 100% of the time.
• Proactively care for the building and community by maintaining plumbing, electrical, HVAC, and appliance systems.
• Respond to service tickets swiftly, document and communicate status, and prioritize requests thoughtfully.
• Build trust and positive rapport with residents by being respectful and empathetic during repairs.
• Know the make‑ready schedule and monitor vacancies daily, initiating turnover per company standards.
• Perform preventive maintenance and safeguard equipment with regular tune‑ups.
• Conduct daily community walks to inspect cleanliness, safety, and curb appeal.
• Collaborate with leasing and customer experience teams to escape urgent maintenance matters and communicate community concerns.
• Contribute to team success by achieving individual goals and supporting team goals.

• Passion for people and community; open to all backgrounds.
• Proven work history delivering responsible, high‑quality maintenance services in residential apartments or related industry.
• Well‑versed in all phases of HVAC and mechanical systems.
• Universal EPA/CFC or CAMT Certification.
• Reliable personal transportation.
• Available to be on call, work outside of standard business hours, and respond to life‑safety incidents within 30 minutes.
• Knowledge of preventive maintenance and life‑safety systems.
• Knowledge of MS Office (Excel and Word) and experience with industry‑specific management software such as Yardi.
• Champion commitment to a culture of belonging through diversity, equity, inclusion, and accessibility initiatives.
• Demonstrates resilience and commitment to deliver and hold accountability for results.
• Believes in the value of teamwork, understanding that stronger results come from collaboration.

The hourly range for this role is $22.39–$34.83 (subject to experience). In addition to base salary, the role may qualify for monthly and annual bonus programs, including leasing commissions, renewal bonuses, and spot awards.

• 401(k) Matching
• Dental Insurance
• Health Insurance (three plan options)
• Life Insurance
• Disability Insurance (short‑term and long‑term)
• Paid Time Off
• Paid Holidays
• Pet Insurance
• Rent Discount: 30% discount on rent at any of our communities.

Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.