Public Area Attendant

Job Title

Maintains cleanliness and order in the lobby and common areas. Provides fast and courteous service to guests.

• Maintains the cleanliness of all public spaces including offices.
• Cleans public restrooms and is responsible for maintaining supplies.
• Vacuums and cleans carpets, upholstery, and curtains.
• Completes daily, weekly, and quarterly cleaning checklists.
• Dusts and polishes furniture, accessories, thresholds, baseboards, railings, elevators, staircase voids, and window frames.
• Cleans all windows
• Empty all trash materials from trash containers. Replace trash bags if used. Remove trash to the trash container.
• Cleans public and service elevators (inside and out).
• Notifies the cleaning supervisor, maintenance department, or MOD about equipment malfunction, necessary supplies, or damage to floor covering, upholstery.
• Attends all departmental meetings in person to improve communication and gain knowledge of products, services, and facilities.
• Responds to customer inquiries and comments, providing timely and well-informed information to provide customer service.
• Follows all safety guidelines to ensure the safety and protection of oneself, associates, and guests.

Education/Training Form l

No formal education required.

Experience

Previous experience in the cleaning area is desirable

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products, and operation of cleaning equipment.
• Must be able to understand and follow verbal or written instructions and be able to communicate verbally and in writing.
• Excellent vision necessary; emphasis on cleaning standards and quality control.
• Physical Demands
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have upper body strength to lift up to 50 pounds continuously throughout the work shift.
• Must have the strength to push, pull, and move levers, equipment, and furniture during the work shift.
• Must be able to work with arms raised above the head during the work shift.