Field Service Technician

Who we are:

Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors, and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including wastewater, cement, biogas, pharmaceutical, and food, among others. We are One Team, and we empower our team members to be inquisitive and evolutionary.

What We Offer:

Aerzen USA offers a competitive salary, generous health benefits (including 96% company-paid plans), a company HSA contribution, a 401(k) with company match, a tuition reimbursement program, and a profit-sharing bonus package. Join a dynamic group of professionals.

What You’ll Do:

The successful candidate will reside in Washington or Oregon; no relocation assistance is provided.

As a Field Service Technician, you will install, assemble, service, and repair Aerzen products, providing prompt, professional, high-quality service at our location or the customer's site. Overnight travel may be required.

• Perform startups, inspections, troubleshooting, repairs, and preventive maintenance on Aerzen products at customer sites, following safety protocols.
• Install, configure, calibrate, and maintain control, measurement, and indicating instrumentation; install and terminate electrical, pneumatic, and fluid connections; analyze control narratives and troubleshoot process issues.
• Address communication issues, including TCP/IP networks and RS-485 communications.
• Disassemble, assess damage, diagnose problems, and repair Aerzen machines using standard procedures and rebuild kits.
• Use diagrams, checklists, and engineering drawings to perform service tasks and repairs.
• Communicate effectively with customers about job requirements, provide recommendations, and update on service status.
• Evaluate customer needs and communicate with relevant departments.
• Assist in plant design, modifications, and hazard analysis.
• Plan and schedule travel efficiently using the Concur booking tool.
• Complete service and expense reports, and collect data for commissioning graphs using company software.
• Document repairs and machine conditions with detailed reports.
• Conduct customer training onsite.
• Adhere to quality and safety standards, maintaining a clean work environment.
• Participate in departmental initiatives like inventory counts and shop organization.

Additional duties may be assigned as needed.

Requirements

Education: An associate's degree in electronics technology or equivalent experience.

Experience: 1-4 years in field service with rotary equipment, electrical experience with VFDs and controls preferred.

Skills: Proficiency in Windows, Microsoft Office, Sales Force, TCP/IP, RS-485;
Allen Bradley PLC experience is a plus; ability to interpret diagrams and wiring; welding skills are a plus.

Culture Match: Entrepreneurial, collaborative, trustworthy, strong work ethic, able to work independently or in teams, and willing to travel 85% or more.

Aerzen USA, founded in 1983, is a subsidiary of Aerzener Maschinenfabrik GmbH, with headquarters in Coatesville, PA. We manufacture high-efficiency blowers and compressors for wastewater treatment, pneumatic conveying, and process gas conveying, with global installations.

Visit our website at:

Aerzen USA is an equal opportunity employer, committed to diversity and inclusion. Employment is based on merit, without regard to race, gender, age, religion, or other protected characteristics.

Employment is contingent upon successful background checks and passing a drug test. We participate in E-Verify to confirm work authorization.