Portfolio Maintenance Director

Portfolio Maintenance Director Overview

The Portfolio Maintenance Director is responsible for maintaining the physical condition of assets in a safe, attractive, and comfortable condition while assigned to a property. The position is accountable for achieving financial operation and maintenance metrics associated with the maintenance and safety programs. Responsibilities include, but are not limited to, establishing preventive maintenance programs, safety and compliance, performing property and equipment inspections, maintaining the project inventory, supervising personnel, assigning maintenance tasks, preparing work schedules, and ensuring compliance with all maintenance-related policies.

The position will maintain property operations on a temporary basis as vacancies in the maintenance director position open. Other responsibilities will include coaching, mentoring, and training. Unit counts are dependent on location.

• Communicates/collaborates on assigned areas of focus with the VPO, DO, HR Mgr., and RMD, including staffing, maintenance performance, change-of-occupancy maintenance, project scope, and contract development and budgeting.
• Assumes accountability for the financial performance and operations within the approved maintenance budget while supporting maintenance operations of the assigned property. Operates within purchasing guidelines.
• Assists with schedules, training, supervising, and evaluating maintenance personnel. This includes ensuring the maintenance team is fully compliant with all required training.
• Provides leadership and guidance in order to meet company, property, and maintenance goals.
• Oversees, prepares, and approves purchase orders in accordance with approved budget and company guidelines in order to achieve property service standards.
• Manages the make-ready of vacated units.
• Executes regular documented inspections of the property.
• Oversees all company-owned equipment and small tools, coordinating or performing the equipment maintenance inspection process and records.
• Manages a variety of systems to ensure the handling of resident service requests.
• Manages vendor relationships, including ensuring contract compliance and oversight.
• Ensures constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certifications of insurance. Ensures the timely and accurate submission of all invoices to the corporate office for payment.
• Assists in all aspects of the property’s maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency.
• Ensures unsafe conditions are corrected promptly.
• Ensures compliance with company policies and procedures.
• Complies with all company, local, state, and federal safety rules.
• Conducts regularly scheduled safety meetings in accordance with all applicable guidelines. This includes monthly and quarterly reporting.
• Provides technical guidance and inspects work to validate that it is performed per requirements.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards.
• Travels to provide on-site maintenance support.
• This position requires driving for the Company using either
  1) a Company vehicle, at any frequency from Rarely to Constantly; or,
  2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

• Bachelor's Degree in Business Administration, Engineering, Construction Management, or other related disciplines preferred.
• In the absence of a degree, directly related job experience in the maintenance of multi‑unit residential houses, apartment complexes, or other public use structures, where proven knowledge may offset the degree requirement required.
• 4-6 years experience in building maintenance required.
• Experience managing others preferred.
• Have knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Perform work outside in all weather conditions and perform physical work, as well as lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able to work occasional on‑call…