VOC Custodian Lead

## VOC Custodian Lead Apply locations:
Viejas Outlet Center time type:
Full time posted on:
Posted Yesterday job requisition :
JR100601

Job Summary The VOC Custodian Lead provides support to the department by working closely with supervisor/manager to meet the needs of the internal and external guests. Coordinates and trains team members on work duties and departmental policies and procedures. Performs a variety of duties in general maintenance and housekeeping at the Viejas Outlet Center, Bingo Hall, administrative buildings, and training center.

Job Description
• Coordinates the work of team members.
• Develops and maintains scheduling of staff to meet and/or exceed department service requirements.
• Resolves problems or refers matter to supervisor/manager.
• Observes and documents team member’s guest service and technical performance.
• Trains team members on departmental policies and procedures and documents the training.
• Assists with ensuring that departmental policies and procedures are followed.
• Ensures staff is aware of marketing promotions and changes related to Viejas Enterprises’ policies and procedures.
• Schedules and completes carpet shampooing and extraction.
• Maintains all floor equipment in good working order.
• Maintains professional demeanor and communication.
• Maintains consistent attendance, punctuality, and appearance that contribute to a high level of team performance and guest service.
• Responds in a timely manner to trouble calls such as store issues, leaks, lights, restrooms, etc.
• Responds to maintenance emergencies as needed.
• Documents call incidences as appropriate.
• Assists in preparing the facilities for special events, including setting up and taking down chairs for shows in the Show Court and Park.
• Ensures housekeeping and maintenance equipment are maintained and available for use.
• Picks up trash, empties trash in receptacles, and transports trash to central deposit areas.
• Removes gum, spider webs, and spills throughout the Outlet Center.
• Cleans directories, show card holders, and signage.
• Cleans restrooms, including toilets, urinals, sinks, mirrors, counters, and floors.
• Replenishes paper products as needed.
• Collects and bales card boards.
• Monitors and ensures that parking lots are cleaned.
• Cleans blood borne pathogens and other biological spills.
• Always handles cleaning chemicals as directed using proper formula for their safe use. Refrains from depositing harmful products into sewage system.
• Cleans/moves furniture and washes windows occasionally.
• Cleans light fixtures as required.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines
• Performs other duties as assigned.
• Does provide supervision to other team members.
• Working lead, assists with training, assigns tasks, and monitors work performance of team members.
• High school diploma or general education degree (GED).
• Valid Driver’s License Required.
• Clean Driving Record Required.
• Must be age 21 years of age or older.
• 5 or more years of related experience and/or training.
• Ability to lead and mentor a team.
• Knowledge and proper use and maintenance of hand and power tools related to job functions.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.
• Ability to use computers and Microsoft Outlook
** Hiring Preference
** The Viejas Band of Kumeyaay Indians is an equal opportunity employer.  Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.### Why Viejas?
* 85% of our Management Team have been promoted from within
* On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas
* 40% of our Team Members have worked for us for more than 5 years and 23%…