Order Entry Coordinator

The Order Entry Coordinator is responsible for converting customer quotes for jobs and contracts into our ERP platform. They must also verify the accuracy of the service orders and ensure it is ready to be performed in a timely and efficient manner. Order entry will also include uploading and monitoring various customer portal websites for accuracy and completeness.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Job Responsibilities:

Promotes the Company’s mission and values-based culture through the following:

Creating new jobs in ERP platform from approved quotes, work orders, or contracts

Communicate with sales requesting required documentation as needed

Processing various billing in Customer Portals Verifying accuracy and follow-up of billing discrepancies in Customer Portals Maintaining accurate billing records

Responding to customer invoices and inquiries

Other:

Quarterly goal setting and accountability

All other projects as assigned by management

To perform this role successfully, an individual must be able to focus in a fast-paced environment where priorities may shift, but essential duties can be completed with speed and accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE High School diploma or equivalent1+ years’ accounts receivable experience in service industry, billing, or collections

Ability to define problems, collect data, establish facts, and draw valid conclusions

Work independently on multiple projects simultaneously while prioritizing and meeting deadlinesERP navigation and credit reporting systems experience a plus Online Portal experience with Service Channel, Smartsheets, Oracle, Corrigo, Vendor Cafe, Coupa, Ariba, and others a plus Strong documentation and task tracking skills

Must be organized, operate with accuracy, attention to detail, ability to manage shifting priorities, and be a team player

Effective communication and interpersonal skills to collaborate cross-functionally between teams, management, and staff

Desire to immerse yourself in a fast-paced environment.

Skilled in Microsoft products, including beginner or intermediate Excel Must be available to work in office 5 days per week
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