Leave of Absence; LOA) Coordinator

Position:Benefit and Leave of Absence (LOA) Coordinator

Location: Alsip, IL

Remote Status: Hybrid

Job :3355

# of Openings:1

Department:
Human Resources
Status:
Full-time

At Sertoma Star Services, we’re on a mission to empower individuals with intellectual and developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve more than 2,000 individuals through a diverse range of vocational, educational, therapeutic, and residential programs.

Sertoma Star Services was formed through the merger of two dynamic social services organizations, New Star and Sertoma Centre, combining more than 125 years of experience providing innovative, person-centered services. Our shared commitment is simple: to transform lives by delivering comprehensive services, choices, and opportunities in an environment that promotes self-advocacy and personal success.

By joining the Sertoma Star team, you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.

As the Benefits and Leave of Absence Coordinator, you will support the administration of employee benefit and leave programs, including medical, dental, vision, life and disability insurance, tuition reimbursement, FMLA, personal and military leave, and short- and long-term disability.

You will monitor employee eligibility, coordinate enrollments, maintain accurate records, assist employees with benefit-related questions, and ensure leave and benefit activities are properly documented in the HRIS. This role requires a working knowledge of federal and state regulations, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Affordable Care Act (ACA), COBRA, and workers’ compensation.

Assist employees with benefit enrollment and ensure elections are completed accurately and within required deadlines.

Obtain benefit waivers and proof of coverage when applicable and maintain accurate employee benefit records.

Serve as a liaison between employees, the agency’s insurance broker, benefit carriers, and third-party administrators.

Respond to general benefit inquiries and assist with researching and resolving issues related to eligibility, enrollment, coverage, and benefit payments.

Coordinate the secure transfer of information to brokers, external vendors, plan providers, auditors, and other authorized parties.

Manage and track employee leaves of absence, including FMLA, personal leave, military leave, and short- and long-term disability.

Ensure all required leave documentation is received, reviewed, maintained, and accurately recorded in the HRIS.

Maintain appropriate communication with employees throughout the leave process and support a smooth return-to-work transition.

Assist with the administration of the agency’s 403(b) retirement plan and annual audit.

Monitor and notify employees of benefit eligibility resulting from new-hire status, qualifying life events, ACA eligibility, or employment status changes.

Process applicable benefit changes accurately and promptly within the benefits administration system.

Maintain ACA tracking records and assist with required reporting and filing activities.

Process benefit terminations and initiate COBRA notifications through the agency’s third-party administrator.

Monitor active COBRA participants, enrollments, payments, and required benefit communications.

Partner with the HR Generalist and CHRO to coordinate benefit-related events, including wellness screenings, benefit fairs, and annual open enrollment.

Reconcile benefit carrier…