Restaurant Maintenance Technician

The Restaurant Maintenance Technician responsible for the ongoing repair and maintenance of all Wendy’s and Which Wich restaurants. Duties include, but are not limited to cosmetic repair, preventative maintenance, trouble shooting and on-demand service calls.

Supervisory Responsibilities:

None

Essential Duties & Responsibilities:

Responsible for overall repair & maintenance of all Wendy’s and Which Wich restaurants.

Performs cosmetic repairs such as tile work, painting, etc.

Performs preventative maintenance on kitchen cooking equipment, refrigeration, and HVAC systems

Responds to on-demand service requests for cooking equipment, refrigeration, and HVAC systems

Maintains working knowledge of electrical & plumbing systems

Oversees external service providers when dispatched

Records maintenance and repair work via internal maintenance ticketing system

Supports and facilitates organizational changes, continuous improvement, and communication

Embodies personal leadership qualities through the following:
Be in the moment to ensure authentic and humanistic interactions. Continuously volunteers discretionary effort and models desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, has courageous conversations with others when needed, and takes personal accountabilities for all responsibilities.

Demonstrates and embodies the following company values throughout the course of employment:
1) Guest Ready,
2) Honor & Value,
3) Quick, Clean & Convenient,
4) Ownership,
5) Team-Focused.

Possesses a service mindset; strives to achieve experiences worth repeating.

Participates in and follows all Toot’n Totum policies, guidelines, and procedures (Safety, Anti-Harassment, Ethics, etc.).Performs other duties as assigned, including overall repair & maintenance for other divisions (convenience store, car wash, lube centers, etc.).Required Skills & Abilities:

Type I/Type II or Universal Environmental Protection Agency (EPA) Certification for Refrigerant handlingHVAC Certification with experience in commercial HVAC/Refrigeration Maintenance Possess a valid state-issued Driver’s License with a clean driving record

Excellent Communication to restaurant management team(s), District Managers, and Director of Operations Effective critical thinking and creative problem-solving skills; strong business acumen and curiosity

Excellent written and verbal communication skills

Excellent conflict resolution skills: strong self-concept and ability to make decisions

Excellent organizational and time management skills; keen attention to detail

Requires rapid and thorough decision making and creative problem-solving skills, good judgment as well as the ability to accept personal accountability for areas of responsibility

Acts with integrity and professionalism

Experience with MS Office suite; intermediate to advanced knowledge of MS Excel preferred.

Ability to travel to and from various sites outside of local daily

Education & Experience:

High School Diploma or equivalent

Experience in HVAC repairs and preventative maintenance

Experience in refrigeration repairs and preventative maintenance

Experience in plumbing repairs a plus Experience in cosmetic repairs a plus

Physical Requirements:

Ability to stand, walk, sit, talk/hear, push/pull, climb, bend/stoop, crouch/kneel/crawl, taste/smell, balance, twist/reach, carry, grasp with hands, squat, and drive.

Lifting Requirements:
Lift up to 50lbs daily and 50-100lbs on occasion.

Hearing Requirements:
Ability to hear alarms, communication equipment, verbal instructions, and machinery.

Cognitive Requirements:
Basic reading, writing and math skills. Basic or Complex speech skills; must be able to speak, read, write & understand the English language, clerical tasks, memorization, analytical skills, function under stress & make independent decisions.

Vision Requirements:
General vision requirements in addition to close vision (20 feet), color vision and peripheral vision.

Noise Levels:
Normal (