Field Service Tech

Overview

Wes Tech has an immediate opening for a Field Service Technician who will visit various job sites within the United States and internationally to perform install, maintenance, and training activities. Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

• Startup of equipment, mechanical troubleshooting of problems, and training of plant personnel.
• Visit clients with Agent, Regional Sales Manager, or Account Manager to understand current needs.
• Conduct shop inspections, installation of structural steel components at jobsite, erection and start-up supervision and assistance.
• Provide warranty repair and problem resolution.

• High School Diploma, GED, or equivalent
• Valid driver's license and an acceptable Motor Vehicle Record
• Ability to complete domestic or international travel, including weekends and holidays, up to 80% of the time (90% domestic, 10% international)
• One or more years of experience completing mechanical or electrical repairs
• Ability to pass a criminal background, medical, or other related screenings as required by specific client locations
• Knowledge of or experience with steel fabrication, welding and inspection
• Ability to resolve basic electric/motor/VFD troubleshooting
• Ability to read and understand engineering detail drawings
• Excellent communication and customer service skills
• Excellent grammar, writing and proofreading skills
• Organizational and time management skills

• Two-year or higher degree or certification in a mechanical trade program, programming, or engineering
• Three or more years of experience completing mechanical or electrical repairs
• Ability to resolve basic electric/motor/VFD troubleshooting
• Ability to read and understand engineering detail drawings
• Knowledge of or experience detailing mechanical equipment similar in nature to Wes Tech equipment

• Must be able to work at desk computer/phone system
• Some lifting may be involved (up to 50 lbs.), specifically when in the warehouse area(s)
• When at job sites, inspect equipment which may involve bending/stooping/walking on ladders, walkways, catwalks (may involve heights), exposure to elements; cold, heat, wet, and/or dark. May be in a safety harness.
• When in fabrication shop, may involve using hands in and around mechanical parts
• Comply with all safety regulations
• May be required to be clean-shaven for proper usage of respiratory equipment

• Competitive salary and performance-based annual bonuses
• Dollar for dollar 401K match of 6%
• Flexible work hours, hybrid schedules with remote work options
• Comprehensive health and wellness benefits package
• Company HSA contribution, Paid Parental Leave, Employee Assistance Program
• Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability
• PTO plan and Paid Holidays
• Tuition Reimbursement
• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more

Wes Tech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.