Service Advisor

Company Overview

Spitzer Autoworld is a family‑owned automotive group operating 28 locations across Northeast Ohio, Florida, and Pennsylvania.

Spitzer Autoworld Amherst VW, Amherst, OH.

• Medical, dental, and vision insurance
• Company‑paid life insurance
• Voluntary life insurance
• Short‑term and long‑term disability coverage
• Accident insurance
• Critical illness policies
• Generous paid time off
• 401K with a 5% company match
• Employee assistance program
• Benefit concierge services
• Flexible 5‑day work week
• Ongoing training with Spitzer University
• Opportunity for advancement within the organization

• Works with customers and technicians to identify required maintenance
• Performs road test of customer vehicles
• Advises customers of necessary/suggested services
• Offers additional services and repairs to customers
• Computes cost of replacement parts and labor to restore vehicle to the condition specified by the customer
• Estimates costs of mechanical, electrical, or other repairs
• Enters itemized estimate on service order and explains estimate to customer
• Schedules appointments with customers
• Maintains CSI at or above designated standards
• Meets dealership's standards for repair/order production
• Follows Safeguards rules and regulations
• Other related duties as assigned

• Successful track record
• Strong record of positive CSI results
• Team oriented
• Submit to and successfully complete MVR, background check, and pre‑employment drug test
• Valid driver's license with good driving record
• Outgoing, upbeat personality with excellent interpersonal skills
• Self‑starter who is internally motivated to achieve established performance goals
• Reliable transportation and attendance
• Must be authorized to work in the United States

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.