AV​/IT Technician

Job Description

Join our IT team and help keep our technology running smoothly across the casino. In this hands-on role, you ll provide hardware, software, and audiovisual (AV) support; troubleshoot technical issues; install and maintain computer systems and AV equipment; and deliver excellent customer service to team members. You ll also assist with event AV setup, system upgrades, equipment inventory, and technology projects.

Responsibilities:

• Provide hardware, software, and audiovisual (AV) support; troubleshoot technical issues
• Install and maintain computer systems and AV equipment
• Deliver excellent customer service to team members
• Assist with event AV setup, system upgrades, equipment inventory, and technology projects

Qualifications:

• Minimum of 2 years of IT support experience required
• College degree in Networking, Information Systems, Technology, or related field preferred
• Strong troubleshooting, problem-solving, and customer service skills
• Ability to work independently and collaboratively in a fast-paced environment
• Valid Washington State Driver s License required
• Must be able to obtain and maintain a Washington State Class III Gaming License and a Genie Lift Certification

This position requires occasional lifting of up to 100 pounds and the ability to work at heights using a Genie lift. If you enjoy solving technical challenges and supporting a dynamic organization, we d love to hear from you!

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall.

The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming. We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow. EZ KENO kiosks, and Bet Rivers Sports book at Swinomish.

Full Time Team Members enjoy excellent benefits including:

• Medical insurance as low as $10 Per Month
• Free Dental and Vision coverage
• Mental Health Benefit
• $10,000 Life Insurance and AD&D Coverage
• 401K
• Employee Assistance Program
• Flex Time Off
• 13 Paid Holidays
• Discounted Meals