Ice Technician

Job Title

Ice Technician

Starting hourly rate: $21.50 per hour.

• Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines.
• Operate ice-resurfacing equipment in a safe manner to ensure Guest and Associate safety.
• Efficiently and accurately perform ice resurfaces in a timely manner.
• Coordinate the maintenance of on-ice and off-ice related issues.
• Contribute to the execution of on-ice and off-ice events and activities in a timely manner.
• Safeguard public sessions to assure exemplary Guest experience and safety.
• Enthusiastically service Guests while performing a multitude of diverse tasks.
• Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service.
• Adhere to first aid and emergency guidelines and procedures.
• Monitor activity on ice and in other controlled areas.
• Adhere to all OSHA Safety Standards and be alert and communicate safety/security problems to the Supervisor or Lead immediately.
• Maintain all ice-related equipment to be safe and operable; report repairs to Supervisor/Lead and General Manager immediately.
• Operate all ice resurfacing equipment in accordance with safety standards and maintenance certification training.
• Adhere to manufacturer specifications when using equipment or materials to eliminate risk to self, colleagues, or Guests.
• Assist in repairs of ice-resurfacing equipment as required.
• Complete daily ice maintenance readings (voltmeter, hydrometer, compressor) to ensure safe operations of ice equipment.
• Adhere to optimum ice standards by edging daily, ensuring a safer ice surface for guests.
• Maintain air quality standards by assisting in documentation of meter readings.
• Maintain The Rinks housekeeping standards for all facility areas including the Zamboni room, compressor room, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices.
• Assist in maintenance projects, including periodic maintenance of facility equipment.
• Assist in performing general maintenance throughout the facility.
• Set up and maintain facility signage and displays where applicable.
• Maintain ice resurface rs according to the daily maintenance logbook and proper documentation of necessary repairs or recommendations.
• Monitor ice conditions; remove debris from ice surface and surrounding areas.
• Adhere to all The Rinks policies and procedures.
• Perform other duties as assigned.

• Must be 18 years of age or older.
• Must complete Ice Maintenance training with a certified The Rinks Maintenance Associate within a 90‑day training period.
• Must pass a written, oral, and practical Zamboni and Ice Maintenance Exam with a score of 80% or higher.
• Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays, and nights).
• Must be able to read equipment manuals, safety procedures, write reports, update logbooks, and document repairs.
• Ice rink operations experience preferred.
• Service‑minded, highly motivated self‑starter, enthusiastic and energetic.
• Demonstrates an understanding of The Rinks commitment to quality people, places, and programming.
• Possesses strong interpersonal and communication skills.
• Consistently maintains a pleasant, professional, and approachable style.
• Thrives in a fast‑paced, dynamic environment with a variety of individuals and personalities.

• High School Diploma or Equivalent.
• 0–1 year of related experience.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition, or any protected category prohibited by local, state or federal laws.

We believe that diversity and inclusion among team members are critical to our success, and we seek to recruit, develop, and retain the most talented individuals from a diverse candidate pool.