Engineering Supervisor at Homewood Suites

Compensation for this position is competitive and will be determined based on the candidate’s experience, qualifications, and certifications.

The Engineer Supervisor is essential in maintaining the hotel's operational excellence. The primary responsibility is to ensure the hotel's systems, including HVAC, plumbing, and electrical, are functioning efficiently and safely. Engineers collaborate with various departments to address maintenance needs and respond promptly to any technical issues or guest requests. A successful Engineer Supervisor demonstrates strong problem-solving skills, technical expertise, and a commitment to providing excellent service to enhance the guest experience.

Essential

Job Duties and Responsibilities (Other duties may be assigned):

Conduct regular inspections and maintenance of hotel facilities, including HVAC systems, plumbing, electrical systems, and guest room appliances, ensuring all are in optimal working condition

Ensure that all maintenance areas and workshops are kept clean and safe, adhering to hygiene and safety protocols to provide a secure environment for guests and staff

Respond promptly to guest requests and maintenance issues, providing effective solutions and ensuring guest satisfaction through professional and courteous service

Accurately complete and manage work orders, ensuring all tasks are documented and any follow-up actions are noted for efficiency and record-keeping

Assist with the inventory and restocking of maintenance supplies and tools, ensuring that necessary materials are available for uninterrupted operations

Work closely with other engineering and maintenance staff, as well as cross-departmental teams, to ensure seamless operations and support the hotel's business objectives

Follow all operational policies and procedures, ensuring compliance with company standards and contributing to the hotel's success

Operate all maintenance equipment safely and responsibly, and promptly report any issues or needed repairs to the appropriate personnel

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Essential Duties: (Continued)
Attends hotel and department meetings and other functions required by management

Communicates all pertinent information to all department heads

Must be available to work weekends and holidays

Arrives to work on time, ready to clock in, in a clean/pressed uniform and non-slip shoes.

Must maintain high standards of personal appearance and grooming.

Wears name tag at all times when at work

Must be attentive, courteous and efficient at all times when dealing with the guests and co-workers

Comply at all times with compliance standards and regulations to encourage safe and efficient hotel operations

Establish and maintain good communications and teamwork with all employees and other departments within the hotel in such a manner that promotes harmony throughout the workplace

Be familiar with all policies and hotel rules, and hotel terminology

Must be capable of self-supervision and have the ability to manage time accordingly in order to complete the required work Qualifications Requirements:

A minimum of 1 year of progressive experience in a maintenance or engineering role within a hotel environment

Minimum age requirement of 18 years

Knowledge and

Skills:

Handle various maintenance and repair tasks while ensuring excellent guest service

Adjust to guests' needs and prioritize maintenance requests in a dynamic and busy hotel environment

Prioritize maintenance tasks and manage time effectively, especially during peak operational periods

Accurately complete maintenance logs and records, ensuring compliance with safety and operational standards

Remain calm and effectively manage emergencies…