Asset Reliability & Maintenance Learning Systems Manager

• Location 1460 Whitehall Road,Muskegon, MI, 49445,United States
• Base Pay $60,000.00 / Year
• Job Category Customer Support Office
• Employee Type Exempt
• Manage Others No

• Name Zachary Sullivan
• Phone
• Email

At Wesco, we’re passionate about creating opportunities for our associates to learn, grow, and thrive. If you’re looking for a rewarding career in a supportive, team-centered environment, we’d love to have you join us.

Summary

The Asset Performance & Maintenance Systems Manager is responsible for improving asset reliability, strengthening Maintenance Connection discipline, and building the training, standards, and accountability systems necessary to protect operational uptime, customer experience, and revenue performance.

Reporting to the Senior Manager of Learning and Development, this role serves as a key bridge between Operations, Maintenance, Facilities, Finance, Revenue, 802 Food Manufacturing, and field leadership. The position ensures that asset care is not limited to repair response, but is built into daily operational behavior through training, SOPs, system discipline, preventive maintenance support, and clear expectations for equipment stewardship.

The reporting relationship reflects the organization’s desire to strengthen equipment ownership, operator training, SOP discipline, maintenance training, system accountability, and asset stewardship across the business.

This role owns the effectiveness and integrity of the Maintenance Connection system, including work order governance, documentation standards, cost tracking, reporting, and administrative follow-through. The Manager will translate maintenance data into practical training, improved store-level and manufacturing practices, better repair-versus-replacement decisions, and stronger asset performance across the organization.

• Own and govern the Maintenance Connection system to ensure accurate, timely, and complete maintenance data.
• Establish clear standards for work order creation, documentation, closeout, cost coding, and follow-up.
• Review aged, incomplete, or inaccurate work orders and drive timely resolution.
• Ensure labor, parts, vendor costs, and invoices are properly captured and allocated.
• Build system discipline so Maintenance Connection becomes a reliable leadership, training, and decision-making tool.

• Lead the Asset Performance Team across Store Operations and 802 Food Manufacturing by establishing goals, improving collaboration, and driving accountability around asset reliability.
• Monitor asset performance to identify recurring failures, downtime trends, operator-related issues, and maintenance gaps.
• Partner with Maintenance and Operations leaders to improve uptime on revenue-critical and production-critical equipment.
• Support preventive maintenance compliance and help identify equipment that requires increased attention, replacement, or operator training.
• Assist with repair-versus-replacement recommendations using cost, downtime, age, reliability, and revenue-risk factors.
• Promote a proactive asset stewardship mindset across the organization.

• Partner closely with Maintenance leadership, subject matter experts, and field technicians to develop, maintain, and continuously improve maintenance technician training checklists and competency standards.
• Establish a formal review process with the Maintenance department to keep training materials current as equipment, processes, and operational requirements evolve.
• Identify skill gaps through maintenance performance data, work order trends, technician feedback, and operational observations, then incorporate improvements into training programs.
• Track training completion and ongoing qualification requirements to support technician development and consistency.
• Promote consistency in maintenance practices across all locations through standardized training expectations and periodic training reviews.

• Partner with Revenue and Operations teams to understand how equipment downtime impacts sales, customer experience,…