Automotive Service BDC Representative

Job Details

• Location 801 West Dundee Road, Arlington Heights, IL, 60004, United States
• Base Pay $43,000.00 - $60,000.00 / Year
• Job Category Automotive Service, Customer Care, Business Development
• Relocation Expense Covered No
• Employee Type Full Time
• Required Degree High school
• Manage Others No

• Phone

Arlington Heights Ford/Tasca Auto seeking Full-time openings for talented and outgoing individuals to join our multi-location team as a Service BDC Representative. You will be responsible for handling service department calls, emails and leads while maintaining a quality relationship with our current customer base. Full training available. Great opportunity! EOE

• Serve as liaison and communicate effectively between the Service department and customers.
• Take incoming service calls.
• Schedule service appointments.
• Inform customers of rental car policies and guidelines.
• Check e-mails and promptly respond to inquiries.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet the goals of bringing customers into the service department.
• Attend training as requested by manager.
• Follow script and instructions from a supervisor.

• 401(k)
• 401(k) matching
• Dental insurance (EE, EC, ES & Fam)
• Vision insurance (EE, EC, ES & Fam)
• Health insurance (EE, EC, ES & Fam)
• Group Life and AD&D insurance
• Disability insurance - Long-term and Short-term
• Critical Illness Insurance
• Paid time off

• $15 - $16.50 per hour
• Performance based monthly commissions

• Excellent team player with collaborative personality
• Performance and goals driven
• Ability to multi-task
• Strong PC and internet skills
• Maintains professional appearance
• Ability to follow instructions and receive feedback from supervisor and managers
• Interact effectively and professionally with co-workers
• Understand and follow company policy and procedures
• Must have a valid driver’s license
• Must be authorized to work in the U.S.A.

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.