More jobs:
Customer Support
Job in
Arlington Heights, Cook County, Illinois, 60005, USA
Listed on 2026-06-27
Listing for:
ASK Staffing
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
This position will provide support for Managed Customers.
Qualifications- Customer call receipt – first point of contact for Customers for problem recording.
- Customer verification, problem validation and documentation.
- Ticket Management.
- Status customer on a regular basis.
- Manage escalations.
- Interface with internal and external Vendor.
- Adhere to SLAs, processes and tools.
- Basic trouble shooting routers/circuits.
Contact: or
All your information will be kept confidential according to EEO guidelines.
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