HVAC Equipment Commissioning Manager

Benefits

• Competitive base salary and comprehensive bonus program.
• Three weeks paid vacation per calendar year, holidays, sick time, and three additional PTO days.
• Comprehensive benefits package including 401(k), medical, dental, and vision care available day one.
• Cross‑training opportunities and a collaborative team environment.
• Zero Harm safety policy.
• Scheduling and management support.
• Employee discount programs (The Loop by Perk Spot).

$90,000 – $135,000 per year (USD). Salary determined by education, experience, knowledge, skills, and internal equity.

• Support the Equipment North America (EqNA) organization on startup, warranty, and coordination with all other service needs.
• Report first 6 months to the regional service manager and thereafter to the branch service manager and HVAC Equipment Operations Manager.
• Coordinate with the Customer Resource Coordinator for all equipment field‑service labor requirements per customer expectations and contract requirements.
• Act as the single point of contact for all service scope within the equipment contract and as the direct interface with the EqNA customer.
• Support EqNA sales during project estimation by determining whether service can be performed as S/R or if a Service Mechanical project must be secured.
• Provide custom quotes for service items outside the PCAT policy.
• Verify that the branch possesses trained service technicians for the identified equipment and coordinate training as needed.
• Attend RTO meetings on complex projects or projects with Planned Service Agreements and identify service/warranty scope concerns.
• Validate PSA details with the SAE/Agent Project Owner and supply required documentation.
• Conduct weekly service turnover meetings with SAEs and BOM to coordinate current and future service scopes for EqNA.
• Introduce Connected Service capabilities to customers.
• Coordinate scheduled work and schedule changes with the EqNA customer.
• Verify asset records in NxGen and assign them to the correct site for future service requests.
• Coordinate delivery related to FOB Destination and communicate with SAE and customer as required.
• Verify warranty navigation and resolve discrepancies with SAE and the Warranty Admin team.
• Monitor Long‑Term Storage requirements and coordinate with SAE and customer.
• Promote Pronto Forms utilization for pre‑start‑up checklists and startup inspections.
• Ensure startup is completed or issues resolved and provide the customer with startup documentation.
• Enter startup dates into NxGen and register equipment in Warranty Navigator.
• Provide warranty certification to the EqNA customer.
• Ensure SRs are invoiced promptly upon scope completion.
• Act as the first point of contact for warranty requests, coordinating with CRC and WSC to dispatch technicians promptly and file claims.
• Escalate and resolve warranty work issues, including parts and resources availability.
• Facilitate technical support for EqNA customers.

• 10+ years of industry experience or technical engineering or construction degree graduate.
• Experience with Microsoft Office suite (Word, Excel, Outlook), Adobe Writer, and basic Windows OS.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Strong interpersonal and collaborative skills.
• Good conflict resolution skills.
• Ability to positively represent Johnson Controls and communicate with others at varying technical levels.
• Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
• Demonstrated organizational skills and attention to detail.

• BA degree in Engineering or Construction.
• HVAC equipment knowledge.
• Proficiency with MS Office Suite.

Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. If you are an individual with a disability and require an accommodation during the application process, please contact the company for assistance.