Medical Assistant​/Patient Support Rep - Cardiology

Medical Assistant/Patient Support Associate, Cardiology page is loaded## Medical Assistant/Patient Support Associate, Cardiology locations:
NCO 1632 W Central Rd Arlington Heights time type:
Full time posted on:
Posted Todayjob requisition :
R34695
** Hourly Pay Range:**$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
** Medical Assistant/Patient Support Associate, Cardiology
**** Position Highlights:
*** Position:
Medical Assistant/Patient Support Associate

* Location:

1632 W Central rd. Arlington Heights, IL.
* Full Time: 40 hours/week

* Hours:

Hours vary – Monday – Friday (8:30am – 5pm)
*
* What you will do:

** Provide skilled front office and clinical support to the physician practice and serve as a liaison between the physician and patient to coordinate care. When required, provides direct patient care by working collaboratively with the care team. Functions as a member of the patient’s ambulatory care team while delivering exceptional customer service, ensuring patient safety, privacy and loyalty.  Provide healthcare services under the direction of the Practice Manager and/or designee, and physicians in the NCH Medical Group.
* Document accurately in the EMR and adhere to patient confidentiality standards
* Obtain/verify medical history, medications, allergies, reason for visit, etc.
* Accurate collection and documentation of vital signs with special attention to the geriatric, neonatal and pediatric patients; prepare patients for physician visit
* Utilize the standardized rooming patient protocol in EPIC to complete all required documentation fields including medical history, reason for visit, and questionnaires
* Explain NCH
* MyChart* and guide patient through NCH
* MyChart* activation
* Administer medications per physician orders
* Perform EKGs, spirometry testing, and other office performed tests per physician orders and by following documented competencies
* Distribute post-care direction(s) prepared by physician to patient
* Assist in procedures as needed including room set up, preparation and clean up
* Ensure supplies are maintained for each practitioner
* Assist with obtaining prior authorizations and pre-certifications as needed
* Abstract clinical information into Epic at the direction of the physician or practice manager
* Ensure the cleanliness of clinical and non-clinical areas such as patient rooms and laboratory
* Perform clinic inventory tracking, stocking, audit expiration dates of all patient care items
* Obtain medical records from non-NCH facilities
* Create and open orders per protocol or as directed by provider
* Answer all incoming telephone calls to the office and handle each as appropriate, in accordance with North Shore telephone customer service standards
* Take accurate and complete messages according to protocols
* Follow-up on patient issues as appropriate
* Confirm/update & distribute call schedule; notify answering service, & internal on-call system, etc.
* Provide timely responses to NCH
* MyChart*  messages and appointment requests & other In Basket messages
* Complete prescription refills as per practice protocol
* As directed, communicate test results & other information to patients via NCH
* MyChart*  or telephone
*
* What you will need:

**
* Education:

High School Diploma, GED or equivalent work experience required.
* Certification: BLS/CPR Certification for the Healthcare Provider required

* Experience:

Minimum 6 months experience as a Medical Assistant preferred.
** Benefits:
*** Career Pathways to Promote Professional Growth and Development
* Various Medical, Dental, and Vision options
* Tuition Reimbursement
* Free Parking
* Wellness Program Savings Plan
* Health Savings Account Options
* Retirement Options with Company Match
* Paid Time Off and Holiday Pay
* Community Involvement Opportunities
* Visa Sponsorship Available (Nursing and Lab roles)
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more…