Senior Director, Patient & CX Strategy
Listed on 2026-10-03
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Healthcare
Healthcare Management
Oak Street Health, part of CVS Health, is seeking a Lead Director, Patient Experience to drive patient experience across our network. You will own the PX strategy, improve NPS and CAHPS, and partner with field operations, central teams and payer partners to deliver measurable improvements.
Qualifications include a Bachelor's degree (Master's preferred), 4+ years in healthcare operations leadership and 7+ years in strategy. Strong executive communication and travel 5-10% are required.
The Senior Director, Patient Experience & CX Strategy role at 8350 Oak Street Health MSO LLC is now open for applications in IL, United States.
Join us at 8350 Oak Street Health MSO LLC as our next Senior Director, Patient Experience & CX Strategy in IL, United States.
We are currently recruiting a Senior Director, Patient Experience & CX Strategy for our team in IL, United States.
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