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Managed Client Support Specialist

Job in Arlington Heights, Cook County, Illinois, 60005, USA
Listing for: ASK Staffing
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

ASK Staffing is hiring for a position that provides essential support for Managed Customers in Arlington Heights, Illinois. The role involves customer call receipt, problem validation, and ticket management to ensure effective communication and issue resolution.

The ideal candidate will manage customer escalations and adhere to SLAs, utilizing basic troubleshooting skills for routers and circuits. Strong communication skills and a commitment to customer satisfaction are essential.

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