End User Support Analyst IV
Job in
Arlington Heights, Cook County, Illinois, 60005, USA
Listed on 2026-07-01
Listing for:
Samprasoft
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Mainframe System Technical Support
Under minimal supervision provides mainframe system information (level
2) technical support and operation to the end user community.
Troubleshoots and resolves hardware, software and user problems as they arise.
Manages incidents (tickets) from beginning to end.
Participates in the resolution of chronic problems and/or other technical projects as assigned.
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