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DT Service Desk Manager: Lead Ops & Process Excellence
Job in
Arlington Heights, Cook County, Illinois, 60005, USA
Listed on 2026-07-13
Listing for:
hackajob
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
United Airlines is seeking a Manager - DT Service Desk to lead 24x7 operations in Arlington Heights, IL. You will schedule staffing, manage SLAs, track metrics, and drive continuous improvement across service processes.
You'll develop training curricula, coach analysts, build internal partnerships, and act as SME on Digital Technology support projects, ensuring secure access provisioning and timely issue resolution.
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