Field Implementation Specialist III - AHNOC

Position: Field Implementation Specialist III - AHNOC - 16376
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Job Description # Field Implementation Specialist III - AHNOC - 16376
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* Location:

** Arlington Heights, Illinois (On-site)
* Perform automated imaging of PC equipment.
* Install and remove PC equipment.
* Manage inventory and movement of PC equipment.
* Execute deployment processes using automated tools.
* Provide technical support and troubleshooting for hardware and software issues.
* Configure applications such as Outlook and manage IP configurations.
* Perform data migration tasks.
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* Experience:

** 5-7 years of experience in desktop and laptop support, hardware break-fix, and Apple iOS support is required. This includes a minimum of 2 years of PC migration and deployment experience.
** Technical

Skills:

** Proficiency with Windows 10, Mobile (iOS/Android), and automated imaging tools such as SCCM and Workspace One is necessary.

Experience with data migration, Outlook configuration, and IP configuration is also required.
** Other

Skills:

** Candidates must possess effective communication, troubleshooting, organization, and time management skills. Strong customer service and interaction skills are essential. The role requires the physical ability to move heavy equipment.
* Hardware certification from Dell or HP.
* Demonstrated ability for adaptive learning.
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