IT Infrastructure Specialist

This is WITRON

The Infrastructure Technician builds and maintains reliable, well-documented networks and compute environments for our customer sites. This role focuses on end-to-end physical infrastructure—planning, installing, certifying, and troubleshooting network cabling and hardware—while coordinating closely with customers, vendors, and internal teams to minimize downtime and deliver high-quality outcomes. Additionally, the role entails the procurement, config and setup of peripherals to make our gigantic logistic warehouses work properly.

You will be in touch with professionals around the world and work on solutions for our industry leading and high-profile customers. But Witron is more than just a paycheck. We have our roots in Bavaria, Germany and you’ll find the down to earth values from there throughout the company. A stable industry, good food, great people, opportunities for lifelong growth and a team where everyone supports each other makes this a great place to work.

$60,000

• Ensure strong end-to-end troubleshooting skills for system and network
• Network Layout Planning
  • Review floor plans, conduct site surveys, and propose network layouts (IDF/MDF placement, rack elevations, patching matrices).
  • Calculate cable runs, port density, power, and cooling needs.
  • Ensure designs align with standards (e.g., TIA/EIA-568, ISO/IEC 11801) and customer requirements.
• Network Cabling & Certification
  • Check on subcontractors which terminate and test copper (Cat5e/Cat6/Cat6A) and fiber (SM/MM) cabling.
  • Although build and dressing racks/cabinets, installing patch panels, cable trays is not your part of your primary responsibilities, you should be able to check on contractors for proper setup and lend a helping hand if needed.
• Hardware Procurement, Setup & Troubleshooting
  • Create accurate Bills of Materials (BOMs) and manage hardware ordering with suppliers.
  • Stage, configure, and test switches, routers, wireless APs, PDUs, UPS, and related peripherals.
  • Perform root-cause analysis and remediate Layer 1-2 issues; expedite higher-layer issues as needed.
• Onsite Installation / Supervision
  • Lead or supervise on-site deployments, including vendor oversight (electricians, GC/MEP, cabling contractors).
  • Organize change windows, cutovers, and migrations with minimal service interruption.
  • Enforce safety, site access, and compliance protocols.
• Customer Coordination & Communication
  • Serve as day-to-day technical point of contact during projects.
  • Set expectations, communicate timelines, risks, and mitigation plans.
  • Capture sign-offs, punch lists, and change requests; manage handover and training as required.
• Documentation & Quality Assurance
  • Maintain as-built diagrams, labeling schemas, test certificates, and asset inventories.
  • Update change, incident, and configuration records.
  • Track and report on progress, issues, and completion metrics.

• Experience in network cabling and infrastructure deployments across office, warehouse, industrial, or data-center environments.
• Copper & fiber termination and testing; OTDR and certification tools.
• Reading drawings: floor plans, rack elevations, single-line and patching diagrams.
• Basic power and grounding concepts; UPS and PDU basics.
• Tooling & Platforms:
  Fluke (or equivalent) certifiers, labelers, crimpers, fiber cleavers, OTDR; ticketing and change tools (e.g., Service Now/Jira), documentation (Visio/AutoCAD or equivalents), Excel/SharePoint/One Drive.
• Soft Skills:
  
  Strong customer communication, time management, vendor coordination, and clear written documentation.
• Other:
  Valid driver’s license; ability to lift [e.g., up to 23 kg / 50 lbs], work on ladders and in confined spaces; willingness for travel and occasional after-hours work.
• Strong attention to detail and ability to multitask
• Ability to work in a team-oriented, collaborative environment
• Strong verbal and written communication skills.

• Bachelor’s degree, Associates or equivalent experience combined with some educational experience
• Certification in relevant IT infrastructure technologies (e.g., Cisco, Microsoft)
• Experience in installation, migration,…