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Help Desk Support Specialist
Job in
Arlington Heights, Cook County, Illinois, 60005, USA
Listed on 2026-08-29
Listing for:
Illinois State Board of Education
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Illinois State Board of Education in Springfield, IL seeks a Help Desk Agent (Consultant #1424) to provide frontline IT support, including password resets and ticketing via agency systems. You will join the Technology Support & Infrastructure department and assist educators and staff with software issues.
The role requires strong customer service, clear communication, and the ability to multitask across several platforms.
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